The Management

The Fastest Growing Lettings Business In Saffron Walden

The Lettings market has grown in importance and KevinHenry has created the perfect property lettings system to meet the challenge.

Kevin Moll and Henry Rowe have conducted extensive research and consulted with the UK’s leading letting agents to create a lettings service that they are more than happy to use themselves. Investment in the best management software and training for our experienced staff has made our lettings service the most thorough in the market.

Our staff undertake regular training and have to pass annual exams to ensure we keep the highest standards and that they are conversant with all the very latest legislation.

We are the only locally owned lettings service, with everything under one roof. There is a trend today for larger letting agents to separate their functions into different offices, with call-centres often popping up miles from Saffron Walden. Our landlords, quite rightly, expect the most attentive and comprehensive service at all times, so our properties are all managed in Saffron Walden, with payments, repairs and renewals all organised from the same office.

Our exciting new Cloud based Lettings Portal is an invaluable tool that helps landlords keep in touch with everything that is happening with their property, wherever they are. Click on the ‘Lettings Portal’ tab for more details.

We are the only agent who are genuinely open seven-days-a-week, to not only improve the chances of finding the right tenant but also to deal with issues or problems as soon as they arise.

As members of The Guild of Property Professionals, we have more coverage to find the perfect tenant for a property, with over 780 offices nationwide and premises in Park Lane, London.

Our extensive service also includes prompt payments to landlords’ accounts, independent inventories with photographs and regular inspections. The Deposit Protection Service holds all deposits and we offer Rent Guarantee Insurance. We are members of the Ombudsman for Estate Agency redress scheme and also members of ARLA, the national body for letting agents.

We can also help landlords increase the size of their property portfolio, as we understand what landlords are looking for and sell a lot of property to investment buyers. We can recommend financial advisors, accountants, solicitors and surveyors to help landlords and investors get the best possible advice.

We provide a thorough, professional service for our landlords’, with the sole aim of making being a landlord as trouble and stress-free as possible.

Our Letting Service

Open 7-days-a-week - always contactable, always looking for the right tenant
Locally owned - payments, marketing, problems – dealt with at the same postcode, not in different counties
No call centres – speaks for itself
Advice on preparing to rent your property and the best possible advice on all aspects of renting
Superior details and website presentation, with multiple images, floor plans and measurements and use of multi-property portals – best presentation and maximum coverage
SMS texting and e-mail alerts for the fastest possible marketing of your property, telephone notification of new instructions to ideal tenants, mobile website
Accompanied viewings 7-days-a-week - maximum exposure for your property
Relocation Agent Network and The Guild – referring new tenants’ from all over the country
Full management or let-only service
Preparation of Tenancy Agreements
Deposit Protection Service – government approved – they look after the deposit, not us
Prompt payment to landlords – your money will not be sitting in our account
Rent Guarantee Insurance available for peace of mind
Independent inventories professionally done, with photographs, making disputes fairer in their outcome
Regular inspections - ensures the property is being looked after properly
Excellent relationship with local trades for swift response to repairs – ideal for landlords’ and tenants’
Public Indemnity Insurance
Members of ARLA – the national body, which is the voice of lettings, with strict code of conduct
Ombudsman for Estate Agents redress scheme
Regular feedback and updates on legislation, changes etc.
Investment advice
Best agent in town for sales - so when you decide to sell your property...
 

Landlord Fees


We are members of the Property Ombudsman redress scheme


We are covered by the Arla Client Money Protection Scheme 

Our Standard Fees & Charges

Commission for Services

Name Explanation Ex. VAT Inc. Vat
All Letting Services include
  • Agree the market rent and find a tenant in accordance with the landlord guidelines
  • Advise on refurbishment
  • Provide guidance on compliance with statutory provisions and letting consents
  • Carry out accompanied viewings (as appropriate)
  • Market the property and advertise on relevant portals
  • Erect board outside property in accordance with Town and Country Planning Act 1990
  • Advise on non-resident tax status and HMRC (if relevant)
- -
Full Management 

Includes:

  • Collect and remit the monthly rent received
  • Pursue non-payment of rent and provide advice on rent arrears actions
  • Deduct commission and other works
  • Advise all relevant utility providers of changes
  • Undertake one routine visit per fixed term tenancy or once per year (whichever is the more frequent), and notify landlord of the outcome
  • Arrange routine repairs and instruct approved contractors
  • Hold keys throughout the tenancy term
16% 19.2%
Rent collection service

Includes

  • Collect and remit the monthly rent received
  • Deduct commission and other works
  • Arrangement payments from rental for statutory requirements
  • Pursue non-payment of rent and provide advice on rent arrears actions
12% 14.4%
Tenant introduction only

Includes

  • Collect and remit initial months’ rent received
  • Agree collection of any shortfall and payment method
  • Provide tenant with method of payment
  • Deduct any pre-tenancy invoices
  • Make any HMRC deduction and provide tenant with the NRL8 (if relevant)
10% 12%







































 


All fees are subject to value added tax (VAT) at the rate applicable and our minimum fee of £650.00 + VAT (£780.00 including VAT) per tenancy.

Initial Changes

Name Explanation Ex. VAT Inc. VAT
Energy Performance Certificate (EPC) Arrange for an EPC to be commissioned to meet your landlord’s responsibilities under the Energy Performance of Buildings (England and Wales) Regulations 2012 £60.00 £72.00
Tenancy agreement Provide, negotiate and agree with your tenant a tenancy agreement to include additional clauses or amendments requested by you and/or your tenant £300.00 £360.00
Tenant Referencing Tenant Referencing and Right to Rent Checks (per tenant) £35.00/tenant £42.00/tenant
Supervision of an agreement presented by a third-party to the landlord Arranging for a tenancy agreement which we have not prepared to be checked for you. £325.00 £390.00
Negotiating addenda to tenancy agreement Contract negotiation, amending terms and updating your tenancy agreement during the tenancy £50.00 £60.00
Unfurnished inventory check (at the beginning and end of tenancy) Agree with tenant an inventory check date and time appointment then Instruct inventory provider to attend the property to undertake an updated Schedule of Condition based on the original inventory (cost of providing an inventory set out below) £135.00 £162.00
Furnished inventory check (at the beginning and end of tenancy) Agree with tenant an inventory check date and time appointment then Instruct inventory provider to attend the property to undertake an updated Schedule of Condition based on the original inventory (cost of providing an inventory set out below) £150.00 £180.00
Studio (Unfurnished) Instructing an inventory provider to attend the property to undertake the creation of an inventory prior to the start of the tenancy
 
£140.00 £168.00
Studio (Furnished) Same as above £160.00 £192.00
1 bed (Unfurnished) Same as above £150.00 £180.00
1 bed (Furnished) Same as above £170.00 £204.00
2 bed (Unfurnished) Same as above £160.00 £192.00
2 bed (Furnished) Same as above £180.00 £216.00
3 bed (Unfurnished) Same as above £170.00 £204.00
3 bed (Furnished) Same as above £190.00 £228.00
4 bed (Unfurnished) Same as above £180.00 £216.00
4 bed (Furnished) Same as above £200.00 £240.00
4 bed + (Unfurnished) Same as above £190.00 £228.00
4 bed + (Furnished) Same as above £210.00 £252.00
































 









 




Deposit

Name Explanation Ex. VAT Inc. VAT
Deposit Compliance Fee Fee for processing a deposit / deposit replacement product and complying with the legal requirements of the Tenancy Deposit Scheme (TDS) on your behalf. Chargeable every 12 months or part thereof on the tenancy anniversary date. £45.00 £54.00
To respond on your behalf to your tenants deposit / deposit replacement dispute where we provide Full Management Upon your tenants registering a dispute, advise you on the details of your tenants claim, formulate your response and submit this to the adjudicator with appropriate evidence for final adjudication. £25.00 £30.00
To respond on your behalf to your tenants deposit / deposit replacement dispute where we do not provide Full Management Upon your tenants registering a dispute, advise you on the details of your tenants claim, formulate your response and submit this to the adjudicator with appropriate evidence for final adjudication. £200.00 £240.00















 

Renewals

Name Explanation Ex. VAT Inc. VAT
Renewal fixed term tenancy agreement negotiation and preparation charge Contract negotiation, amending and updating terms and arranging a further tenancy and agreement £190.00 £228.00
Periodic tenancy arrangement fee Arranging for the tenancy to be continued on a periodic basis, to include new rent where this can be increased by agreement. £190.00 £228.00






 


General

Name Explanation Ex. VAT Inc. VAT
Annual statement of income and expenditure Provision of a statement of income and expenditure on an annual basis to assist in the completion of your Tax Return £85.00 £102.00
Quarterly tax submission for non-UK residents with no HMRC approval To remit and balance the financial return to HMRC quarterly – and respond to any specific query relating to the return from the landlord or HMRC £100.00/quarter £120.00/quarter
Annual tax declaration for non-UK resident with HMRC approval Submitting to HMRC an annual declaration for non-UK resident landlords who have HMRC approval – and respond to any specific query relating to the return from the landlord or HMRC £40.00 £48.00
Annual statutory landlord rental income notification to HMRC Submitting on your behalf an annual return to HMRC for non-UK resident landlords– and respond to any specific query relating to the return from the landlord or HMRC £10.00 £12.00
Copy statements (each month’s statement, or part thereof) - per request Provision of Copy statements (each month’s statement, or part thereof) - per request £25.00 £30.00
Additional property visits, price per visit To attend for specific requests such as neighbour disputes; more visits are required to monitor the tenancy; or any maintenance-linked visit £50.00 £60.00
Repairs (full management only). When the net costs of work exceeds £750.00 +VAT and an estimate is necessary - based on the total net invoice of works. Arranging access and assessing costs with contractor; Ensuring work has been carried out in accordance with the specification of works; Retaining any warranty or guarantee as a result of any works 10% 12%
Arrange redecoration/refurbishment (full management only) - based on total net invoice of works Arranging access and assessing costs with contractor; Ensuring work has been carried out in accordance with the specification of works: Retaining any warranty or guarantee as a result of any works 10% 12%
To obtain an estimate of works for redecoration or refurbishment. (This will be deducted from our final fee if you decide to proceed) Obtaining more than two contractors quotes works for redecoration or refurbishment and submitting them to you for approval. £100.00 £120.00
Court attendances - per day or part thereof Attending Court Proceedings with your appointed Solicitor as a Landlord witness £200.00 £240.00
Service of Section 13 Notice (rent increase notice for a statutory periodic assured shorthold tenancy) Review rent in accordance with current prevailing market condition and advise the landlord, where a new rent cannot be agreed with your tenant, upon receipt of instructions prepare and serve a Section 13 Notice to increase rent for a periodic tenancy. £50.00 £60.00
Service of Section 21 Notice or Notice to Quit to end a tenancy (if we do not process the rent)   £50.00 £60.00
Arrange Legionella risk assessment A landlord has responsibility to assess and control the risk of Legionella under the HSE revised Approved Code of Practice (ACOP) and guidance Legionnaires’ disease: The control of legionella bacteria in water systems £125.00 £150.00








 
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