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"Thank you to Gary, Sue and all who helped us to move to our new home after such a long journey, sticking with us and working hard to sell. Sue you have been a star with all the problems that have been thrown at you and have been excellent throughout. A BIG THANK YOU. It's been a pleasure getting to know you. Gary a big thank you for your hard work at finding the right buyers, brilliant. Merry Christmas and a happy New Year 2017. Best festive wishes."
Yes it is great news - we are looking forward to it.
We would like to thank you and your lovely staff for all their hard work - it was very much appreciated."
R & L C, July 2015
"Just dropping you a quick line to say thank you to Kevin Henry, but particularly Jodie on the sale of our house in Steeple Bumpstead. She was so helpful and sold it in a very short time. She was very professional without being pushy and supportive throughout. A real asset to your company.
S B - January 2017
"Dear Kevin and Henry
Having just completed the purchase and letting of a flat in Saffron Walden, I am writing to thank you for the superb service we have received from all your staff. Everyone we have dealt with has been unfailingly helpful, frank and honest - notable players being "the two Sues", Ros Jeffreys and your Lettings Manager, Charlotte Mines.
By a quirk of timing we were away when the handover to the tenant took place last weekend. I had every confidence that Charlotte would see the operation through without a hitch. She did not let us down.
I never thought I would be writing to an estate agent in this vein, having seen quite enough sharp and pushy agents over the years, but your people are clearly different. Be assured that next time we are buying or selling locally Kevin Henry will be our first stop."
P D, April 2014
"Dear Louise and the rest of the Kevin Henry lettings team
You have always shown a great deal of empathy, understanding and showed to me that you care about me and look out for my best interest.
The journey itself was difficult at the beginning. You agreed with me and did what you could the remedy the predicaments caused such as offer to move to a different property, try to get things fixed that were not right.
Each time Ros paid a visit for regular checks, she used to leave a thank-you card which was a nice touch. Charlotte did provide guidance and helped with making an application with the flat next door.
As a result of the sale, during my multiple recent conversations with you, you have always shown a great deal of empathy and I could feel that you cared about me and I was more than a simple business transaction. You looked out for my best interest and were available whenever I needed to talk to you. I really appreciate you making this final and most painful part of the journey as enjoyable as it could be made.
I would like to take this time to thank you and everybody else involved for everything you all have done. My experience from this time would influence my decision positively towards Kevin Henry as the property agency."