Cookies

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Cookies

What are cookies

Cookies are small text files that are downloaded and stored on your computer, tablet or smartphone by websites that you visit. These files are used to help the website work, provide information to the owners of the site or enhance you usage of the website.

A cookie records your preferences when using a particular site, ensuring that you are not shown the same information and/or are only shown information you have stated that you are interested in. In order to use the Site you agree to let cookies be saved as they are an important part of navigation of the Site.

The following are examples of information we may collect:

  • Information about your device browser and operating system
  • Your internet protocol (IP) address assigned to your internet service
  • The web pages you visit on your website
  • Any embedded links you view

We also use the cookie to allow you to complete an online enquiry form. This will store some personal information (e.g. first name, last name, email address, phone number).

Different types of cookies

Our websites uses two different types of cookies.

These are cookies that are creates by and placed on your computer by the owner of the website. This type of cookie is usually essential to the running of the website as they ensure your security and privacy when you use our secure sites, as well as enabling you to move around a website and use its features. Without these cookies, services you’ve asked for (such as to secure areas) can’t be provided.

These cookies don’t gather information about you that could be used for marketing or remembering where you’ve been on the internet.

Third party cookies

These are cookies that are managed by a third party but are placed on your computer by the owner of the website. This type of cookie is often used to help monitor activity on the website or to record how visitors to the website got there.

We may use cookies, tracking pixels and similar technologies on our website to gather data about our visitors’ use of our website. We use this data to improve your experience of our website, to analyse the visitors’ use of the site and to provide you with relevant, interest-based marketing.  

We use Google Analytics to provide us with information about your visit to our website. We do this in order to help improve our website service to customers. Their cookies typically store anonymous aggregated information such as whether a visitor has been to the site before, and the time of the current visit.

We, or our third party advertisers may also use cookies to monitor the effectiveness of advertising on the site.

First party and third party cookies can either be session cookies or persistent cookies.

Session cookies are temporary cookies which remain on your device whilst you are on our website. They are automatically deleted when you leave the website or close your browser or

Persistent cookies remain on your computer either until they reach a pre-set expiry date, or you choose to remove them.

First party cookies that we currently use

Cookie Name What does it do? Expires
CookiePrefs Track if the user has accepted the cookie terms and conditions and stores their preference regarding enabling functional cookies 1 year from creation
__RequestVerificationToken A security feature to prevent forms submission being intercepted. 1 year from creation

Third party cookies that we currently use

Cookie Name What does it do? Expires Provider
_ga Google Analytics data 2 years from creation Google Analytics
_gid Google Analytics data 1 day from creation Google Analytics
__gat_UA-4767409-16 Google Analytics data 1 minute from creation Google Analytics
ARRAFinity Used with Azure web servers to affinitize a client to an instance of an Azure web application 1 year from creationn Azure

How to change your cookie settings

You can stop cookies from being placed on your computer, if you want to change the cookie settings you will need to change these via your web browser. Each web browser is different and you can find out how to do this in your browser’s help section.

If you stop cookies from being placed on to your computer you may not be able to use some of the on line services we offer.

Alternatively, you can visit http://aboutcookies.org.uk/managing-cookies where you can find specific information about cookies and how to manage them to suit your preferences. However, please be aware that disabling cookies will make browsing our website much slower and may mean that some of our online services will not work.

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