Coronavirus customer update - 23rd March

23 March 2020

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Coronavirus (COVID-19) update 

The health and safety of our colleagues, customers and community is our highest priority. In line with Government advice on social distancing, we have closed the doors of our branches, but we continue to work on behalf of our customers either remotely, or from within the branch. 

The coronavirus continues to impact all of us and whilst this means that we will not be able to welcome you into our branch, we remain fully committed to supporting all of our customers. We are changing and adapting the way that we operate, enabling many of our staff to work remotely, and whilst our branches’ doors will be closed, we will be available to you online, on the phone and via email throughout this crisis.

We are providing vital support to our landlords and rental customers and those with housing transactions nearing completion, and our mortgage services team is available to assist those looking to review their current mortgage arrangements.  If you are one of the thousands of customers that we have helped in the past, we are still contactable if you need us.

For further details of any specific arrangements or for the contact details please call us today on 01799 513632. 

We thank you for your understanding and continued support during these uncertain times and, as we all come together to get through this, hope that you stay safe and well.

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