What people say about Kevin Henry
We aim to provide the best service in Saffron Walden - but don't just take our word for it. Here is what some of our real, recent customers are saying:
This is a very belated thank you for all your help selling my property. It wasn't as straightforward as I'd hoped which meant that your advice, and the support of your staff, was even more appreciated. Kevin Henry certainly took a lot of stress out of selling. I would have liked to have found a property to buy through you too but .......... won us over.
VJD, January 2012
Woweee..... you done it and you done it good! Thank you so much for arranging the sale of my mother's flat, and in the record time of less than 2 months from my first visit to your office to the completion of a sale, at that.
I applaud, fortissimo, your professional efficiency that in no way detracted from your patient handling of my needs at any one time. Three loud cheers too for the delightful ladies in the 'front office' who were most competent and had the knack of making me feel important whenever I called.
My greetings, my admiration and my gratitude to you all. Recommend Kevin Henry? I should say so!
MA, December 2011
Dear Sue
Thank you for everything, and helping our move happen so smoothly. We would look forward to dealing with you again in the future.
S&KS, December 2011
Thank you so much for the bottle of wine you sent us. Having used you over the years with different house moves, we both knew that your service would be excellent. Polite and professional throughout. Best regards
R & BB, October 2011
I would like to notify you of my leaving the property I currently rent through you. It has been a lovely place to live and I have found employees at Kevin Henry friendly and helpful at all times.
NT, September 2011
Dear Kevin
I am writing to thank you and all of your staff for the help and patience shown to me when dealing with the sale of my house and purchase. It has been much appreciated.
PG, September 2011
Many thanks for your company's assistance with regards to the sale of Mother's flat. We would be more than pleased to use your services in the future and would have no hesitation in recommending your company's services to any prospective client.
GB, August 2011
We would like to thank you all for helping us in buying our first house. Your help has ensured that it's been a smooth and speedy process.
S & C, August 2011
We are writing to thank you and your team for all your efforts in selling our property. It was particularly helpful to us that you were able to take charge and accompany the purchaser on inspections during the sale process and at the final completion.
With thanks and kind regards to you all.
I & T WW, August 2011
Dear Sue and everyone at Kevin Henry
Just wanted to say a massive THANK YOU for all your help and guidance throughout the purchase of our property. Your professionalism and efficiency has helped keep the stress levels under control. Specific thanks to Sue Johns for your tireless work (and patience), Emma, Sue and Henry for dealing with various enquiries efficiently and, of course, Malcolm, who initially showed us the property and made us love it! All the best.
D&Z, June 2011
Dear All
Just a note to say many thanks for all your efforts during the sale / purchase of my home. You were all brilliant at keeping me informed of progress, or lack of it! I appreciated your straightforward and king manner. Many, many thanks.
SG, June 2011
Just a note to say thank you for all you have done for us over the last 16 months and for finally helping us to move into our new home - it's been an experience, but now we are here we are glad that we found the right house for us.
We love it here with the beautiful views - we saved the best til last. Thank you for our 'goody bag' - much appreciated.
R&JP, June 2011
Thank you so much for making a really horrible process so easy and entertaining! We will all miss you.
B G, May 2011
I would like to thank everyone in your firm for helping with the tricky job of purchasing a property over the internet from abroadl Your staff listened carefully to the criteria we requested and indeed found the very property that we needed.
Well done!
GV, May 2011
We would just like to say how plesed we both were with your help and efficient sale of our house and the purchase of our new home. Kindly pass on our gratitude to Sue Johns too. Please thank her for all her help, far beyond the 'call of duty' sometimes. We both spoke to Sue on many occasions and each time she was 'right on the ball' with any enquiries we had or chasing up that needed doing had been done even before we had asked for it sometimes. Sue comes across as being a really nice lady which obviously helps your business too. We will surely recommend you to our friends if they need help with any of your expertise. Many, many thanks again.
P & J B, April 2011
Thank you very much for your very professional service and for your kind assistance in restoring a difficult chain - especially our financial difficulties, much appreciated. All the very best.
J&B E, March 2011
Thank you very much for your very professional service and for your kind assistance in restoring a difficult chain - especially our financial difficulties, much appreciated. All the very best.
J&B E, March 2011
We wanted to write to let you know how impressed we are with the quality of the service received from you and your staff in relation to our house move. Although buying and selling a house is a business transaction, it is always an emotional experience and we had lived in our previous home for almost 20 years. This fact, coupled with the need to downsize, meant that it was never going to be easy fo rus - or for you! We always said that we would be demanding clients and yet you rose to this challenge with good humour, promptly keeping us informed, whether it was good or bad news, every step of the way.
We think that you have got the level of service absolutely right - head and shoulders above your competitors - you really have given a great deal of thought as to how you can be supportive and helpful to your clients. We really appreciated all the efforts you put in place on our behalf. Would you please convey our thanks to all of your staff. With very best wishes.
S&G Y, February 2011
Sue, we really appreciate the time and effort you have put in for us over the past months - you've been fantastic to deal with.
T & K, February 2011
Dear Kevin Henry Staff
This is a note to let you know that we have decided to look for property in Cambridge rather than Saffron Walden. Thank you all very much for wonderful service, which is really a credit to the company.
DF, October 2010
We would like to thank you and all your staff for the help in selling our aunt's property. She was most grateful. We were very happy and satisfied with all your hard work. Thank you all once again.
P&J W, August 2010
Thank you very much for your help and support in selling our home.
J&W R
, August 2010
Just a thank you note to everyone for all your help during my move - it was much appreciated.
MH, July 2010
We both thank you for guiding us through the last few months for selling and finding a house for us, you have all been very helpful and patient through this time.
Thank you for the gift pack you gave us on moving day, a nice touch and very thoughtful, also thank you for the wine, sorry we missed you.
R&RJ, July 2010
We would sincerely like to thank you for helping to find us a new home in Saffron Walden.
We've moved before, but this time we have found the little extra services that Kevin henry provide to be a real differentiator in a very competitive market and the warm, friendly service has been particularly pleasing.
We do not hope to be moving again in the near future, so it may be a while before we use you again, but we will definitely be recommending Kevin henry to others in and around the Saffron Walden area.
, May 2010
I would like to thank you and all at Kevin Henry for all of your help with our house hunting over the last couple of months. You have definitely been the most helpful and proactive estate agents in Saffron Walden! Thanks again. PC
, May 2010
Estate Agents don't always get a good press, and until now we would have agreed with the image portrayed. However, we felt we must write to you to thank you for all that you have done to make this so easy for us. You and your excellent staaff have, in both of our opinions, really earned your money.
You took the pressure away from us, spoke to us in language that we understood and always knew what was going on 'down the line', as it were. In fact, our buyers commented on how helpful you had been to them, (unlike their own Agents) and said that you also kept them informed of developments.
Thank you for a smooth transaction and for finding us such nice neighbours. M & L C.
, May 2010
Thanks so much for the time and effort you took in producing such wonderful photos of our home. We were delighted with them. Now eager to see who will be interested in our house.
Many thanks.
L T, March 2010
Thanks so much for the time and effort you took in producing such wonderful photos of our home. We were delighted with them. Now eager to see who will be interested in our house.
Many thanks.
L T, March 2010
Thanks so much for all your patience and hard work at getting our transactions through. We're very grateful and so impressed by your service...... if only all estate agents (including our own) were as good!
JS&L N, February 2010
Many thanks for your superb co-operation and professionalism. Despite the fact that you did not make the sale, we still believe that Kevin Henry and its staff are the best!
CT, February 2010
Many thanks for your superb co-operation and professionalism. Despite the fact that you did not make the sale, we still believe that Kevin Henry and its staff are the best!
CT, February 2010
Many thanks for all your help.
I&R, December 2009
Thanks for everything you have done for us - you were great at keeping us informed during the sale of our house, which we really appreciated. I have put a recommendation for Kevin Henry on the Which? Local website as we were very pleased with the service we received from you.
PT, November 2009
We are deeply grateful to you for all the care and interest and fine professionalism you have shown in the marketing and successful sale. All your staff have been unfailingly helpful.
A&N M, November 2009
I just wanted to write and say thank you for the excellent service in selling our house. We have used many of the agents in Saffron Walden over the years and during our many transactions the service you provided was the best in terms of local knowledge, sale price achieved and keeping us informed. We would happily recommend you.
HB, September 2009
Congratulations on the excellent service you provided. Yourself and your staff appeared to make the whole experience of 'house-selling' uncomplicated and more or less stress-free!! You were all so friendly and approachable and nothing was too much trouble.
J&J D, September 2009
We would also like to add that we both strongly recommend the services of Kevin Henry to anyone wishing to buy or sell a house.
SA & JL, September 2009
The process was eased by everyone's clear professional approach, believe me! For Selling Agents there is a knack in knowing when to chase and when to leave alone and KH has got it!!
JD, August 2009
However, we would like to say that as agents you have impressed us with the speed with which you presented information and the attention given to us as prospective purchasers. It is with regret that we have not bought through you this time.
FM, August 2009
Many thanks for all your help. I have so appreciated your unfailing professionalism, friendliness and humour.
VC, August 2009
If anyone can, Kevin Henry can. The staff always make you feel special.
Mrs. D., July 2009
I am most grateful to you for acting on my behalf in this sale and as I have used you on a number of occasions I would never hesitate to recommend your sevices, which I cannot fault in any way.
RP, Linton, May 2009
Just a brief note to say how pleased we both were with the service we received from both you and all your staff during our sale and purchase transactions. We would both recommend your agency without hesitation.
PM, May 2009
We were certainly satisfied and quite happy with the way in which you dealt with the sale and would have no hesitation in recommending Kevin Henry again. (In fact I did so this morning!)
R&P, April 2009
I want to say a really big thank you to all at Kevin Henry. At a very stressful time in my life, you have been kind, helpful, discrete and professional and it is very much appreciated. I shall unhesitatingly recommend Kevin Henry to anyone in your area.
EJ, April 2009
We thank all of you for all your hard work!
A&R, April 2009
I write to say a big thank you to you all for making everything go so smoothly and panic-free. You were all so helpful and friendly.
IM, April 2009
I must write to say how exemplary your website is - so user friendly. Believe you me I have trawled the sites over the last three weeks and there is not one to compare with that of Kevin Henry. Well done.
SP, March 2009
Just wanted to drop you both a line to say "Thank you" for your patience and understanding during the past week. Am glad things are sorted and an now looking forward to settling into my new home.
VC, March 2009
Thank you very much for making the move and my life a bit less stressful!!
LR, March 2009
Just a note to thank youself and your colleagues for the excellent service you gave throughout.
My family and myself thoroughly appreciate all your assistance.
KS, February 2009
I also wanted to say a huge thank you because you were really helpful. Out of all the agents in Saffron Walden, you were the best for us.
CB, February 2009
Although we have not bought from you, I have found you the best agent in the area to work with. Many thanks with all your help.
TW, February 2009
We much appreciated the regular telephone updates and the ready accessibility of you or your staff when we had any queries or concerns, especially early on before a buyer had emerged. We would have no hesitation in recommending Kevin Henry to anyone of our acquaintances needing an estate agent.
K&J N, February 2009
Thank you ever so much for all your help. Best wishes to you all.
J&T L, February 2009
I would like to thank you and your team for their efforts on our behalf. It is much appreciated, particularly the number of viewings you had to endure!
TH, Saffron Walden, January 2009
May I thank you all for the efficient and courteous way you handles the sale of my house.
NL, January 2009
Thank you for all your involvement and work on our behalf, it is much appreciated.
NL, January 2009
I'm grateful to you both for your positive advice and encouragement throughout. I found Kevin Henry to be very professional, well organised, tactful when required, positive throughout.
RS, January 2009
You have a great team at Kevin Henry and I very much appreciate all the efforts, advice and support that you have offered whilst trying to find a buyer for me.
KW, January 2009
Selling the family home after parents have died is a sad process, but thanks to you and the rest of the staff it was as painless as possible.
JK, January 2009
As you know, the decision to sell was difficult for me, after a life-long connection with the property; however, you acted with great sensitivity and helpfulness at all times, which eased matters for me. I would have no hesitation in recommending your agency with the greatest confidence.
TM, January 2009
From the start we could see you were the most helpful and caring of the local agents.
RM, January 2009
Just to say a big thank you to you and especially Sue (Johns) for all your help and support with the sale of our property. You and your team always acted in a professional and helpful manner and were always helping to calm the waters in moments of stress! Thank you again.
H&S O, January 2009
We can't thank you all enough for the way you looked after us. You were brilliant! It was like having another family. You should all be very proud.
C&T, October 2008