What people say about Kevin Henry
We aim to provide the best service in Saffron Walden - but don't just take our word for it. Here is what some of our real, recent customers are saying:
Thank you for all your hard work regarding No. .... (you know where!) We all know what a hassle it has been for you and we do appreciate it. May you have many easy sales in the future.
A & L, April 2013
Thank you very much for all your help over the last few years with renting my aunt's house. At what has sometimes been a difficult time for us, you have got things running smoothly and taken away some of the worries and pressures.
I was also impressed how quickly any problem was dealt with by yourselves.
Thank you for putting up with all my e-mails asking lots of questions.
B D, April 2013
Kevin, Henry and KH team
Now the dust is starting to settle just a quick note to thank you for your help with our sale, we were very pleased with the service you provided to us. Best wishes for the rest of 2013
Kind regards
M & C, March 2013
Thank you very much for the effort you have been providing. I knew that I could trust you with our house. It is very much appreciated.
T V, March 2013
Thank you to all of you for your efforts in getting us into our new home so quickly. It was really appreciated.
Regards
A & N M, March 2013
Thanks. Sue and all at Kevin Henry for getting us the house. We got there in the end!
J & K, February 2013
Just a quick note to say thank you for all your help in ensuring my recent sale went so smoothly.
J K, February 2013
Just wanted to say a big thank you for all your help and efficiency on ....... We feel very lucky to have finally found a house tht fits the bill. It has been a real pleasure to deal with such a friendly and professional company.
Best wishes
C, A & R R, February 2013
Many thanks for all the hard work you have put in on our behalf.
Best wishes.
S & J, February 2013
Dear Henry
Thank you for your visit and letter garding our current home. You have helped us to clarify our thoughts and given us sound advice. It was a great pleasure to meet you and thank you for your time and kindly interest and, of course, your expertise. I also thank your staff, who, over the past year have also made particular efforts to assist me. For the moment I wil leave my search for property, but will always return to your company in future.
JMD, February 2013
Dear Henry
I know my mother has written to you with her thanks but I just wanted to drop you a note to add my Thanks for the way you dealt with the above sale and purchase. Your personal attention and interest was very much appreciated by my mother.
I would also like to thank Sue Johns for her input. She was patient, understanding and professional in the way she dealt with the sale and purchase.
Mum has settled in well so Thanks again.
Regards
MM, February 2013
I just wanted to say a big thank you for all the kind attention you gave me in selling my property and enabling me to purchase .....
I really appreciated the professional way all the staff handled my requests, questions and such like.
All the gentlemen warrant a special mention too, they had such patience they took me to ........ on several occasions to view yet again before making final decisions on buying the property.
Many thanks too for the welcome pack, how very thoughtful, and I hasten to say very useful.
G P, February 2013
Many thanks for all your work in selling our house.
H & D C, February 2013
Thank you so much for all your hard work. We really appreciated all your patience, persistence and good advice.
Whoever we spoke to in your office was always helpful, as were the regular updates.
Thanks too for the 'listening ears' and reassurances.
R & R S, January 2013
I just wanted to let you know that we have found a property in .......... and had our offer accepted, so we are no longer looking.
I would like to thank those at Kevin Henry who have arranged viewings and given us advice, it was much appreciated.
Kind Regards,
JS, January 2013
I have lived in Saffron Walden since 2001, and Kevin Henry has helped me sell three houses and purchase two houses. Kevin Henry embodies the qualities of a great estate agent: they combine excellent market knowledge and follow-through with a personal relationship. Their service doesn't stop with just the listing and photos; their friendly staff have always proactively sought out prospective buyers to view my properties, and ensured that every step of the sale process has been as smooth as possible. When I am in the market to buy, they ring me and suggest properties that suit my needs and budget.
Kevin Henry has always been happy to advise me, and their marketing feedback and pricing is sound: my last property sold in 36 hours, thanks to staff initiative and great advice on how to best renovate and present my property. I trust them completely to get the job done, know that they always have my best interests at heart, and I now consider the wonderful staff there to be friends.
ML, January 2013
Dear Kevin and team
Just a note to thank you for a very professional service and a great outcome on the sale of my uncle's home. I would not hesitate to recommend your services and was particularly happy with the honesty and expert advice that was forthcoming.
I wish you every success and continued prosperity.
MJ, December 2012
Just wanted to say thank you to you and all the staff at Kevin Henry for the very efficient service provided throughout the sale - everyone was always up to speed with what was going on and I felt fully informed through the whole process .
M H, November 2012
The service Kevin Henry have provided has been excelelnt, thank you for your help and I look forward to using your letting services in the future.
JC, November 2012
Just a quick note to thank all of you at Kevin Henry for selling the house through what turned out to be a nail biter right to the end. We found you all immensely professional and fair and will not hesitate to recommend you in the future. Many thanks once again and all the best.
S&JF, November 2012
Dear Kevin, Henry and all the team,
We just wanted tell you what a great estate agent you are.
All your staff from Sue Cullen handling the initial sale to Sue Johns holding it all together.
Our thank you card did not fully expand on the gratitude we have for your professionalism, integrity and understanding you and your team showed at all times.
We have bought and sold many times (serial movers!!) and Kevin Henry are the first estate agent that really understands the job is more than just selling the property!!
Well done!!
Kind regards
J&M, Saffron Walden, October 2012
To all at Kevin Henry.
The thought of moving from our well loved Victorian house - our home for nearly 30 years - to a modern more convenient dwelling, filled me, especially, with dread. The process, however, was greatly helped by your help and advice and above
all by your patience and good humour.
When there were 'blips' you suggested solutions that worked for us and our venodr. 'But that's their job,' people say. Yes, but it's also the way it's done that matters.
J&MH, October 2012
A VERY BIG thank you for all your help in proceeding and making the sale happen.
M&JL, October 2012
It hs taken a lot of boxes and a lot of backs and forths, but we are finally unpacked and settling in to our new home. We wanted to thank you all at Kevin Henry for making the renting process so easy and straightforward for us, also for your lovely welcome pack, what a wonderful touch!
A>, October 2012
I was expecting the sale of my flat to take allot longer than it did and I was delighted that it sold so quickly. Also, I remember when I purchased the flat, it took me around 6 months to complete (no chain) so we have done very well to nearly complete within approximately 3 months.
I have been really impressed with the level of service received from your team and their communication throughout the whole process so far.
HG, September 2012
I have never in all the time of buying and selling come across such a professional and hard working agent. Kevin henry are cutting edge in all buying and selling and performed well above any expectations. Prompt, accurate, friendly yet extremely professional. I would have no hesitation in recommending them to anyone who is considering buying or selling. They are at the forefront in what they do, they know there business and they clearly outperform any of their competitors! Thank you for making our purchase and sale go so smoothly throughout the whole process!!!
Feel free to use this statement in any of your marketing!
Thanks everyone
KW, September 2012
Thank you so much for a totally faultless service, the best estate agents I've ever come across!
Wishing you all continued success.
A G, August 2012
Just wanted to srite and thank you so much for all your help with our purchase. You made the process as stress-free as possible and we are now moved in and loving our new home.
Thank you as well for our 'moving-in' bag of goodies - they were much appreciated after a long day of moving in and we thought this was ich a lovely gesture.
All the best and thanks again.
D & C B, August 2012
Just to say a huge thank you for all your energy and help in finding us our new home - we love it. You really did go the extra mile to make it happen for us and it made all the difference. THANK YOU.
Kind regards
C R, August 2012
You did it. Thanks so much for all your hard work. So very much appreciated. Flowers / chocolates on the way.
Just back from holiday so the sale news made it all the better.
Kind regards
G T, July 2012
Just a note of thanks for the delightful bag of provisions, that was indeed a very thoughtful gesture.
Also, thanks to you and the other Sue for your assistance with this purchase.
Best wishes
P H, July 2012
To all @ Kevin Henry
Just to thank you for all your help in our recent move and to also thank you for the welcome pack. What a surprise! - much appreciated. Thanks once again.
Kind regards
R & M S, June 2012
I would like to say that I have found your patience and calm manner very reassuring, both in terms of keeping us informed of progress and during negotiations. If not for your friendly and professional attitude we may well have abandoned this sale long before it reaching a conclusion, so thank you.
P H, June 2012
Hi Kevin - Just a quick line or two to say thank you very much for your help and expertise involved in the sale of my house. It was an innovative solution to a protracted sale, I'm not sure many other agents would have been bothered to put together a deal like that. Once again, thank you to all at Kevin Henry.
JO, May 2012
Thank you all very much for working so hard to get to exchange on Thursday – I really appreciate you’re patience and understanding
Mrs J, April 2012
If not, than can you advise me as to what I can do as the current estate agents are proving to be very obstructive and unhelpful. And with winter approaching we are a little worried. I rented with you a couple of years ago and had no problems at all. You made everything so easy and were meticulous in your checks, it's a shame other aren't the same.
A B, April 2012
Thank you for all the care and help you have given me over the last six months.
I am busy unpacking lots of boxes, but most things are finding a home. Once again, thank you.
B G, April 2012
Dear Henry and Kevin
We would both like to take this opportunity to say thank you to you and your staff for the professional and polite manner in which you operate your business. The follow up service to every enquiry regarding the sale of our property is second to none, and we would not hesitate to recommend you to family or friends. If in the future we decide to invest in the property market, you would certainly be the company we would come to for your expert advice
M L and A B, March 2012
Thanks Sue for your help, you have been lovely, and compared to other estate agents much more efficient in your marketing so I'll be recommending you.
M, March 2012
Thank you so much. I've had a brilliant tenancy with you. Best wishes for the future. MT
, February 2012
This is a very belated thank you for all your help selling my property. It wasn't as straightforward as I'd hoped which meant that your advice, and the support of your staff, was even more appreciated. Kevin Henry certainly took a lot of stress out of selling. I would have liked to have found a property to buy through you too but .......... won us over.
VJD, January 2012
Woweee..... you done it and you done it good! Thank you so much for arranging the sale of my mother's flat, and in the record time of less than 2 months from my first visit to your office to the completion of a sale, at that.
I applaud, fortissimo, your professional efficiency that in no way detracted from your patient handling of my needs at any one time. Three loud cheers too for the delightful ladies in the 'front office' who were most competent and had the knack of making me feel important whenever I called.
My greetings, my admiration and my gratitude to you all. Recommend Kevin Henry? I should say so!
MA, December 2011
Dear Sue
Thank you for everything, and helping our move happen so smoothly. We would look forward to dealing with you again in the future.
S&KS, December 2011
Thank you so much for the bottle of wine you sent us. Having used you over the years with different house moves, we both knew that your service would be excellent. Polite and professional throughout. Best regards
R & BB, October 2011
I would like to notify you of my leaving the property I currently rent through you. It has been a lovely place to live and I have found employees at Kevin Henry friendly and helpful at all times.
NT, September 2011
Dear Kevin
I am writing to thank you and all of your staff for the help and patience shown to me when dealing with the sale of my house and purchase. It has been much appreciated.
PG, September 2011
Many thanks for your company's assistance with regards to the sale of Mother's flat. We would be more than pleased to use your services in the future and would have no hesitation in recommending your company's services to any prospective client.
GB, August 2011
We would like to thank you all for helping us in buying our first house. Your help has ensured that it's been a smooth and speedy process.
S & C, August 2011
We are writing to thank you and your team for all your efforts in selling our property. It was particularly helpful to us that you were able to take charge and accompany the purchaser on inspections during the sale process and at the final completion.
With thanks and kind regards to you all.
I & T WW, August 2011
Dear Sue and everyone at Kevin Henry
Just wanted to say a massive THANK YOU for all your help and guidance throughout the purchase of our property. Your professionalism and efficiency has helped keep the stress levels under control. Specific thanks to Sue Johns for your tireless work (and patience), Emma, Sue and Henry for dealing with various enquiries efficiently and, of course, Malcolm, who initially showed us the property and made us love it! All the best.
D&Z, June 2011
Dear All
Just a note to say many thanks for all your efforts during the sale / purchase of my home. You were all brilliant at keeping me informed of progress, or lack of it! I appreciated your straightforward and king manner. Many, many thanks.
SG, June 2011
Just a note to say thank you for all you have done for us over the last 16 months and for finally helping us to move into our new home - it's been an experience, but now we are here we are glad that we found the right house for us.
We love it here with the beautiful views - we saved the best til last. Thank you for our 'goody bag' - much appreciated.
R&JP, June 2011
Thank you so much for making a really horrible process so easy and entertaining! We will all miss you.
B G, May 2011
I would like to thank everyone in your firm for helping with the tricky job of purchasing a property over the internet from abroadl Your staff listened carefully to the criteria we requested and indeed found the very property that we needed.
Well done!
GV, May 2011
We would just like to say how plesed we both were with your help and efficient sale of our house and the purchase of our new home. Kindly pass on our gratitude to Sue Johns too. Please thank her for all her help, far beyond the 'call of duty' sometimes. We both spoke to Sue on many occasions and each time she was 'right on the ball' with any enquiries we had or chasing up that needed doing had been done even before we had asked for it sometimes. Sue comes across as being a really nice lady which obviously helps your business too. We will surely recommend you to our friends if they need help with any of your expertise. Many, many thanks again.
P & J B, April 2011
Thank you very much for your very professional service and for your kind assistance in restoring a difficult chain - especially our financial difficulties, much appreciated. All the very best.
J&B E, March 2011
Thank you very much for your very professional service and for your kind assistance in restoring a difficult chain - especially our financial difficulties, much appreciated. All the very best.
J&B E, March 2011
We wanted to write to let you know how impressed we are with the quality of the service received from you and your staff in relation to our house move. Although buying and selling a house is a business transaction, it is always an emotional experience and we had lived in our previous home for almost 20 years. This fact, coupled with the need to downsize, meant that it was never going to be easy fo rus - or for you! We always said that we would be demanding clients and yet you rose to this challenge with good humour, promptly keeping us informed, whether it was good or bad news, every step of the way.
We think that you have got the level of service absolutely right - head and shoulders above your competitors - you really have given a great deal of thought as to how you can be supportive and helpful to your clients. We really appreciated all the efforts you put in place on our behalf. Would you please convey our thanks to all of your staff. With very best wishes.
S&G Y, February 2011
Sue, we really appreciate the time and effort you have put in for us over the past months - you've been fantastic to deal with.
T & K, February 2011
Dear Kevin Henry Staff
This is a note to let you know that we have decided to look for property in Cambridge rather than Saffron Walden. Thank you all very much for wonderful service, which is really a credit to the company.
DF, October 2010
We would like to thank you and all your staff for the help in selling our aunt's property. She was most grateful. We were very happy and satisfied with all your hard work. Thank you all once again.
P&J W, August 2010
Thank you very much for your help and support in selling our home.
J&W R
, August 2010
Just a thank you note to everyone for all your help during my move - it was much appreciated.
MH, July 2010
We both thank you for guiding us through the last few months for selling and finding a house for us, you have all been very helpful and patient through this time.
Thank you for the gift pack you gave us on moving day, a nice touch and very thoughtful, also thank you for the wine, sorry we missed you.
R&RJ, July 2010
We would sincerely like to thank you for helping to find us a new home in Saffron Walden.
We've moved before, but this time we have found the little extra services that Kevin henry provide to be a real differentiator in a very competitive market and the warm, friendly service has been particularly pleasing.
We do not hope to be moving again in the near future, so it may be a while before we use you again, but we will definitely be recommending Kevin henry to others in and around the Saffron Walden area.
, May 2010
I would like to thank you and all at Kevin Henry for all of your help with our house hunting over the last couple of months. You have definitely been the most helpful and proactive estate agents in Saffron Walden! Thanks again. PC
, May 2010
Estate Agents don't always get a good press, and until now we would have agreed with the image portrayed. However, we felt we must write to you to thank you for all that you have done to make this so easy for us. You and your excellent staaff have, in both of our opinions, really earned your money.
You took the pressure away from us, spoke to us in language that we understood and always knew what was going on 'down the line', as it were. In fact, our buyers commented on how helpful you had been to them, (unlike their own Agents) and said that you also kept them informed of developments.
Thank you for a smooth transaction and for finding us such nice neighbours. M & L C.
, May 2010
Thanks so much for the time and effort you took in producing such wonderful photos of our home. We were delighted with them. Now eager to see who will be interested in our house.
Many thanks.
L T, March 2010
Thanks so much for the time and effort you took in producing such wonderful photos of our home. We were delighted with them. Now eager to see who will be interested in our house.
Many thanks.
L T, March 2010
Thanks so much for all your patience and hard work at getting our transactions through. We're very grateful and so impressed by your service...... if only all estate agents (including our own) were as good!
JS&L N, February 2010
Many thanks for your superb co-operation and professionalism. Despite the fact that you did not make the sale, we still believe that Kevin Henry and its staff are the best!
CT, February 2010
Many thanks for your superb co-operation and professionalism. Despite the fact that you did not make the sale, we still believe that Kevin Henry and its staff are the best!
CT, February 2010
Many thanks for all your help.
I&R, December 2009
Thanks for everything you have done for us - you were great at keeping us informed during the sale of our house, which we really appreciated. I have put a recommendation for Kevin Henry on the Which? Local website as we were very pleased with the service we received from you.
PT, November 2009
We are deeply grateful to you for all the care and interest and fine professionalism you have shown in the marketing and successful sale. All your staff have been unfailingly helpful.
A&N M, November 2009
I just wanted to write and say thank you for the excellent service in selling our house. We have used many of the agents in Saffron Walden over the years and during our many transactions the service you provided was the best in terms of local knowledge, sale price achieved and keeping us informed. We would happily recommend you.
HB, September 2009
Congratulations on the excellent service you provided. Yourself and your staff appeared to make the whole experience of 'house-selling' uncomplicated and more or less stress-free!! You were all so friendly and approachable and nothing was too much trouble.
J&J D, September 2009
We would also like to add that we both strongly recommend the services of Kevin Henry to anyone wishing to buy or sell a house.
SA & JL, September 2009
The process was eased by everyone's clear professional approach, believe me! For Selling Agents there is a knack in knowing when to chase and when to leave alone and KH has got it!!
JD, August 2009
However, we would like to say that as agents you have impressed us with the speed with which you presented information and the attention given to us as prospective purchasers. It is with regret that we have not bought through you this time.
FM, August 2009
Many thanks for all your help. I have so appreciated your unfailing professionalism, friendliness and humour.
VC, August 2009
If anyone can, Kevin Henry can. The staff always make you feel special.
Mrs. D., July 2009
I am most grateful to you for acting on my behalf in this sale and as I have used you on a number of occasions I would never hesitate to recommend your sevices, which I cannot fault in any way.
RP, Linton, May 2009
Just a brief note to say how pleased we both were with the service we received from both you and all your staff during our sale and purchase transactions. We would both recommend your agency without hesitation.
PM, May 2009
We were certainly satisfied and quite happy with the way in which you dealt with the sale and would have no hesitation in recommending Kevin Henry again. (In fact I did so this morning!)
R&P, April 2009
I want to say a really big thank you to all at Kevin Henry. At a very stressful time in my life, you have been kind, helpful, discrete and professional and it is very much appreciated. I shall unhesitatingly recommend Kevin Henry to anyone in your area.
EJ, April 2009
We thank all of you for all your hard work!
A&R, April 2009
I write to say a big thank you to you all for making everything go so smoothly and panic-free. You were all so helpful and friendly.
IM, April 2009
I must write to say how exemplary your website is - so user friendly. Believe you me I have trawled the sites over the last three weeks and there is not one to compare with that of Kevin Henry. Well done.
SP, March 2009
Just wanted to drop you both a line to say "Thank you" for your patience and understanding during the past week. Am glad things are sorted and an now looking forward to settling into my new home.
VC, March 2009
Thank you very much for making the move and my life a bit less stressful!!
LR, March 2009
Just a note to thank youself and your colleagues for the excellent service you gave throughout.
My family and myself thoroughly appreciate all your assistance.
KS, February 2009
I also wanted to say a huge thank you because you were really helpful. Out of all the agents in Saffron Walden, you were the best for us.
CB, February 2009
Although we have not bought from you, I have found you the best agent in the area to work with. Many thanks with all your help.
TW, February 2009
We much appreciated the regular telephone updates and the ready accessibility of you or your staff when we had any queries or concerns, especially early on before a buyer had emerged. We would have no hesitation in recommending Kevin Henry to anyone of our acquaintances needing an estate agent.
K&J N, February 2009
Thank you ever so much for all your help. Best wishes to you all.
J&T L, February 2009
I would like to thank you and your team for their efforts on our behalf. It is much appreciated, particularly the number of viewings you had to endure!
TH, Saffron Walden, January 2009
May I thank you all for the efficient and courteous way you handles the sale of my house.
NL, January 2009
Thank you for all your involvement and work on our behalf, it is much appreciated.
NL, January 2009
I'm grateful to you both for your positive advice and encouragement throughout. I found Kevin Henry to be very professional, well organised, tactful when required, positive throughout.
RS, January 2009
You have a great team at Kevin Henry and I very much appreciate all the efforts, advice and support that you have offered whilst trying to find a buyer for me.
KW, January 2009
Selling the family home after parents have died is a sad process, but thanks to you and the rest of the staff it was as painless as possible.
JK, January 2009
As you know, the decision to sell was difficult for me, after a life-long connection with the property; however, you acted with great sensitivity and helpfulness at all times, which eased matters for me. I would have no hesitation in recommending your agency with the greatest confidence.
TM, January 2009
From the start we could see you were the most helpful and caring of the local agents.
RM, January 2009
Just to say a big thank you to you and especially Sue (Johns) for all your help and support with the sale of our property. You and your team always acted in a professional and helpful manner and were always helping to calm the waters in moments of stress! Thank you again.
H&S O, January 2009
We can't thank you all enough for the way you looked after us. You were brilliant! It was like having another family. You should all be very proud.
C&T, October 2008